At ph93, we believe that gaming should always be fun, controlled, and within your means. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a positive experience — never a problem.
ph93 is one of the Philippines' most trusted online gaming platforms, and with that trust comes a serious responsibility. We know that for the vast majority of our players — from Manila to Cebu, Davao to Quezon City — gaming on ph93 is a form of entertainment, a way to unwind after a long day or enjoy a bit of excitement during the weekend.
But we also know that for some players, gambling can become more than just entertainment. Problem gambling is a real concern, and ph93 takes it seriously. That's why we've built a comprehensive responsible gaming framework that gives every player the power to stay in control of their gaming activity at all times.
Our responsible gaming tools are available to all registered ph93 players, completely free of charge. Whether you want to set a daily deposit limit, take a short cooling-off break, or permanently exclude yourself from the platform, ph93 makes it easy to do so — no questions asked, no waiting period for self-exclusion.
We also work in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR) guidelines on responsible gaming, and we encourage any player who feels they may have a gambling problem to reach out to PAGCOR's responsible gaming resources or contact our 24/7 support team immediately.
Gambling is a form of entertainment — it is not a reliable way to make money or solve financial problems. The house always has an edge over time. Never gamble with money you cannot afford to lose, and never chase your losses. If gambling stops being fun, it's time to stop.
Every ph93 player has access to these free responsible gaming features — available 24/7 from your account settings.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use ph93's responsible gaming tools or seek support.
If you answered yes to 2 or more questions, please contact our support team or use ph93's self-exclusion tool immediately.
Problem gambling can affect anyone. Recognizing the warning signs early is the first step toward getting help.
All responsible gaming tools are built directly into your ph93 account. Here's how to access and use each one.
Under Philippine gaming regulations, all online casino and sports betting platforms must restrict access to individuals aged 21 years and above. ph93 strictly enforces this requirement through mandatory KYC verification on every account.
ph93 takes its age verification obligations extremely seriously. In accordance with Philippine gaming regulations and PAGCOR guidelines, the ph93 platform is strictly restricted to individuals who are 21 years of age or older. No exceptions are made.
Every new ph93 account is subject to mandatory Know Your Customer (KYC) verification before any deposits, withdrawals, or real-money gameplay can take place. During KYC, players are required to submit a valid government-issued ID — such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID — to confirm their identity and age.
If ph93 discovers that a player has provided false information about their age during registration, the account will be immediately suspended, all winnings will be voided, and any deposited funds will be returned to the originating payment method. ph93 reserves the right to report such cases to the relevant Philippine authorities.
We also encourage parents and guardians to use parental control software to prevent underage individuals from accessing online gambling platforms. If you believe a minor has accessed ph93, please contact our support team immediately at [email protected].
You are never alone. If you or someone you know is struggling with problem gambling, these resources are available to help.
Need immediate help? If you or someone you know is in crisis due to problem gambling — including financial distress, family breakdown, or mental health concerns — please reach out to the National Center for Mental Health Crisis Hotline or contact ph93's 24/7 live chat support. Our team can help you activate self-exclusion and connect you with appropriate resources. You can also email us at [email protected] — plain text, not a clickable link.
Follow these simple guidelines to make sure your ph93 experience stays fun, safe, and within your control.
Join hundreds of thousands of Filipino players who trust ph93 for a safe, fair, and responsible online gaming experience. Your wellbeing always comes first.
21+ only. Please play responsibly. If gambling stops being fun, use our self-exclusion tools or contact support.